자격요건
ㅇ 경력 : 무관
ㅇ 학력 : 전문대학 졸업  
ㅇ 외국어
  - 필수 : 영어(중상) - 원활한 의사소통

근무조건
ㅇ 고용형태 : 정규직
ㅇ 근무지역 : 말레이시아
ㅇ 근무시간 : 8시간/5일
ㅇ 급여(한화) : 면접 후 결정
ㅇ 그외 자격조건
 - Associate's Degree required, Bachelor's Degree preferred
 - Excellent communication skills both verbal and written in Korean and English
 - Analytical skills to make good decisions based on a set of input factors.
 - Self-motivated individual to do repetitive tasks
 - Prior experience in using native language expertise for content review : will be of more relevance
 - Process/product knowledge or the willingness/enthusiasm to learn about it
 - Good with Google docs, Microsoft Excel and be able to infer data
 - Good with keyboard skills (passed a standard Keyboard test)
 - Knowledge or the willingness/enthusiasm to learn

주요업무내용
 - Attend incoming customer contacts (via telephone, email or via any other medium), log call details onto CRM / call tracking systems and perform call follow up tasks according to procedures.
 - Perform outbound contacts (via telephone, email or via any other medium) in response to incoming contacts and update information in CRM / call tracking systems according to procedures.
 - Deliver a consistent high level of customer service.
 - Ensure correct representation of the customer’s corporate and brand images in all interactions.
 - Maintain product and procedural knowledge and expertise associated with supported products and brands.
 - Understand and comply with administrative duties including holiday, sickness and overtime forms in a timely and accurate manner.
 - Work on additional tasks required by team management related to keeping up desk performance, quality and customer satisfaction.

접수마감 : 2021. 4. 30.

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