자격요건         
ㅇ 경력 : 무관
ㅇ 학력 : 전문대학 졸업 
ㅇ 외국어 : 
  - 필수 : 영어(중) : 일상 대화 가능, 고객 응대 가능 수준

근무조건
ㅇ 고용형태 : 정규직
ㅇ 근무지역 : 말레이시아
ㅇ 근무시간 : 40 시간 / 5일
ㅇ 급여(한화) : 연봉 3,254 ~ 3,978 만원
ㅇ 급여(외화) : 연봉 108,000 ~  132,000 (MYR)


주요업무내용
 • To undertake any tasks delegated by the Assistant Manager/Manager/Supervisor and
Overseas BJ team.
• To identify areas for service and procedural improvement and make recommendations
to the Assistant Manager/Manager and Supervisor.
• To participate fully in the team, taking part in regular team meetings, buzz sessions,
giving feedback and ideas to colleagues and to the Assistant Manager
/Manager/Supervisor.
• To escalate any queries or unresolved issues to Level 2/Supervisors and as advised by
the operations management, which cannot be completed within the agreed procedures.
• To handle all inquiries/issues from global customers.
• To handle complaints and feedback related to websites, products, platforms, and
services, etc.
• Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
• Solutions mindset: passion to find the right solution for Customer, and resolve the issue
overcoming obstacles; good cost-efficient decision making.
• Excellent time management: ability to multi-task to solve issue for Customers, while
managing time.

접수마감 : 2025. 02. 03.

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