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[KOTRA] 네덜란드, SK Enmove Europe B.V., Operation Assistant (2명)

등록일 : 2023.05.22조회 : 261

자격요건
ㅇ 경력 : 무관
ㅇ 학력 : 대학(교) 졸업 
ㅇ 외국어
  - 필수 : 네덜란드어(상) : 업무 관련 거의 모든 상황에서 만족할 만한 의사소통 가능
  - 필수 : 영어(상) : 업무 관련 거의 모든 상황에서 만족할 만한 의사소통 가능

근무조건
ㅇ 고용형태 : 계약직 12개월
ㅇ 근무지역 : 네덜란드
ㅇ 근무시간 : 8 시간/일
ㅇ 급여(한화) : 면접 후 결정
ㅇ 그 외 자격요건 :
    - 관련 직종 혹은 직무 경험 우대

주요업무내용
Since 1968, SK enmove has specialized in lubricants and lube base oil. It has been a pioneer in the Korean lubricant market. The company was spun off as a subsidiary of SK innovation in 2009. SK enmove projected strong growth of the premium lube base oil market; premium lube base oil accounts for 70 percent of the ingredients in highly fuel-efficient, eco-friendly lubricant products and high-quality lubricants.

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.


접수마감 : 2023. 5. 22. 

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